Cancellation Options
We get it. Things come up and plans change. We've created a cancellation system that gives us reassurance and gives you options:
Cancel with more than 24 hours notice from your appointment time - Get in touch via email/phone to cancel.
Let us know if you have prepaid online so that we can process your refund.
Cancel with less than 24 hours notice from your appointment time - here are your options:
Pass it on – Transfer your appointment to a friend or family member
Go virtual – Switch to a telehealth consult with herbal support if you're not feeling well or can't make it in
Pay the cancellation fee
If we don't see you or hear from you - cancellation fee will be applied